ChangeMe Privacy Policy

Last Updated: August 14, 2025

Key Privacy Protection Points

Important Notice

• Input images are deleted immediately after processing • We do not collect or store personal information • Security is our top priority in design

1. Basic Policy

We respect the privacy of customers (hereinafter referred to as "users") who use the image processing application "ChangeMe" (hereinafter referred to as "this app") and strive to protect personal information. This privacy policy explains how personal information is handled in this app.

2. Information We Collect

The information we collect is as follows:

Automatically Collected Information

• Device identifiers (anonymized IDs)
• App usage statistics (crash reports, performance information)
• Device authentication information by Firebase App Check

Information Provided by Users

• Payment information for in-app purchases (managed by Apple/Google)
• Email address when contacting us (optional)

Important: We do NOT collect the following information:

• Personally identifiable information (name, address, phone number, etc.)
• Image data entered by users

3. Handling of Image Data

This app prioritizes user image privacy above all else:

• Input images: Used only for AI processing and immediately deleted after processing completion
• Server storage: We do not store any input image data on our servers
• Third-party sharing: We never share image data with third parties

4. Purpose of Information Use

Collected information is used only for the following purposes:

1. Providing app functionality and service improvement
2. Diagnosing and fixing technical issues
3. Maintaining and improving security
4. Analyzing usage statistics (in non-personally identifiable form)
5. Responding to customer inquiries
6. Legal compliance

5. Third-Party Service Integration

This app uses the following third-party services:

Firebase (Google)

• Purpose: App infrastructure, authentication, analytics
• Data: Only anonymized usage statistics
• Privacy Policy: https://policies.google.com/privacy

Apple App Store / Google Play Store

• Purpose: In-app purchase processing
• Data: Payment information (not directly obtained by us)

6. Data Retention Period

• Anonymized usage statistics: Stored for up to 2 years for service improvement
• Crash reports, etc.: Deleted within 6 months after problem resolution
• Inquiry content: Deleted within 1 year after response completion
• Image data: Deleted immediately upon processing completion (retention period: 0 days)

7. Data Security

We implement the following measures to ensure the security of collected information:

• Use of industry-standard encryption technology
• Implementation of access control and security monitoring
• Regular security audits
• Employee training on personal information protection

8. User Rights

Users have the following rights:

• Request disclosure of personal information
• Request correction/deletion of personal information
• Request to stop use
• App uninstallation (all data will be deleted)

However, since this app collects very little personally identifiable information, the information that can be disclosed is often limited.

9. Children's Personal Information

This app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If parents discover that their child has provided personal information, please contact us immediately.

10. International Data Transfer

In providing this app's services, some data may be processed on servers outside Japan (primarily in the United States). These transfers are conducted under appropriate protective measures and comply with personal information protection laws of each country.

11. Changes to Privacy Policy

We may update this privacy policy in response to changes in laws or service content. If there are significant changes, we will notify you through in-app notifications or other appropriate methods.

12. Contact Us

For questions or comments regarding this privacy policy, please contact us at:

Email: [email protected]

We will respond to your inquiries appropriately and promptly.

This privacy policy is designed to be transparent about our data practices while ensuring the highest level of privacy protection for our users.